Trenkwalder
Trenkwalder Group is a leading HR full-service provider with branches in 17 European countries. With over 30 years of experience, Trenkwalder Group is Austria’s industry leader in the field of HR services and among the market leaders in Central and Eastern Europe. Since 2011, Trenkwalder belongs to the Droege Group, based in Düsseldorf, Germany.
Senior Product Designer
Design System, Asset Library, Website
- Me (see responsibilities below)
- Project Manager
- External Agency (creating a new brand guideline)
- 3D Artist (creating assets for website)
- 4 Developers (front-end, back-end mixed) & 1 Tester
- Copywriters
2022 – 2024
Visit the Product
Website only, the Design System and Asset Library isn’t available outside of the company.
Before / After
Project Details
Trenkwalder wanted a fresh new look and a brand new website to complement their innovative efforts, as an HR full-service provider, to provide an excellent user experience to their customers.
I was tasked to create their new website (with correct information architecture, navigation, user-flows and accessibility, using our new brand guideline), a robust Design System and support them in art directing our external 3D artist to create assets that would fit the website.
Responsibilities
- contact, improve and implement brand guideline from ext. agency
- art direction for ext. 3d artist to create 3D
- create a reusable, modular Design System, to speed up development process and to provide reusable blocks for all admins in 17 countries (Figma)
- create a strong IA (informational architecture) and sitemap, as well as user flows (Figma & FigJam)
- create all pages, their UI and in some cases prototypes for developers and testing
- create an Asset Library to unify and contain all Logos, Icons and 3D assets
- collaborate daily with our developers for fixing visual and functional bugs
- make sure, that the end site works as intended, in desktop, tablet and mobile and that there are no accessibility issues (using WCAG standard)
Related skills
- Brand Guideline implementation
- Design System from scratch
- Asset Library from scratch
- UX Research
- Personas
- User-flow creation
- UI creation
- Art direction
- Figma, FigJam, Adobe Suit, JIRA ticketing, Confluence for documentation
3D Assets / Design System (examples)
Goals / Needs
- Reflect the technological advancement of the company
- Improve the site’s UX
- A need for a modular system of reusable blocks, that could be used by 17 other countries to create custom sites and landing pages
- Attention to accessibility, as well as usability, on all types of devices and inputs (desktop, tablet, mobile)
- Multi-lingual site and Design System
- Companies: Have a clear idea about our services and contact options
- Job seekers: Make applying to jobs simple and painless. Have an understanding of our pprovided tools and contact methods
- Country Admins: Have an easy to use back-end portal, that makes creating custom content easy
- Help implement a strong unified Design System (based on latest brand guideline)
- Pay close attention to user flows and ease of use
- Limit the amount of information on screen to help users quickly scan and find what they need / when they need it
- Pay attention to the UX of the sites back-end, so that the modules are easy to understand and use by admins
Design Process
The creation of personas, user-flows, information architecture and sitemap. Establishing current pain-points and addressing them with the correct user-flows.
Setting up a Figma Library System, Creating the basics for a Design System (design tokens, components, patterns), making pages and their UI, creating and collecting assets.
Prototypes / Test on development site. Refine based on business, tester, developer, user and admin feedbacks
Figma Setup
Based on previous best practices, I created a Figma folder system, to house all parts needed for starting and categorizing all assets, components, ideas and designs (both work in progress and finalized for development).
Figma Organisation / Folder Structure
UI Library / Design System
Then I started on laying down the foundation of (yet empty) pages for the design system including design tokens (colour, typography ect.), individual components (buttons, input fields etc.) and patterns (carousels, forms etc.).
Using brand guideline I would start creating tokens, components and patterned based on it’s visual properties.
Few Tokens / Components / Patterns (example)
After that, with the help of my project manager and business, we ideated on the site’s
informational architecture, navigation, site map and possible user flows we needed.
When it was done, I could start assembling the missing pages and their UI’s.
Ideation Processes / Art Direction sketches (collection)
Example Pages
With the development team, we would work in 2-week sprints using JIRA and Agile methodologies.
In daily stand-ups we would discuss on what tokens, components or patterns were needed, I
would explain them our Figma folder system, the placement of all UI elements, components and how to
find anything they might need. For really hard to explain user-flows I would create prototypes,
videos or we would go through it in a call.
Prototypes were also used for testing and comparing out various user-flows.
Prototype for Bookmarked Jobs (Example)
At the meantime, as I was gaining an understanding for the modules and components needed, I
helped refine what style (based on brand) and what formats (based on UI) we need the 3D assets from
our external 3D artist.
By giving him some examples and creating some basic drawings in FigJam, we would have
touch-points every other day to keep an asset inventory in check and up to date. I would also
help out (with some basic art direction) the composition, colouring, textures and lighting ideas
for the 3D assets, to match and give out the same feeling as our brand guideline.
From drawing to finished assets
I would transfer the finished assets to our Asset Library, along with Icons, Logos and other
assets.
Then in the end, assemble the final designs for the pages by using said assets and come up with appropriate copy for the modules (sometimes suggesting approprite ones matching the UI, or via meetings with copywriters). I also made sure, that all modules would be fluid based on the differences of copy after translation.
After development, the pages would be available in a test site, where our tester and I could
make sure the visuals and user flows were in order. We would collect bugs or improve user flows
based on feedback from various people.
At this stage we also fine tuned micro animations and behaviour for all UI (to help user discovery, affordances, to draw attention to different parts of the site, or to
help users understand the behaviour of certain layouts)
Outcome / Results
After testing we introduced the site to our country admins (also to test it, have a feel for it, if it satisfies their needs) and would roll it out slowly in a country-by-country
manner.
I was very satisfied with the team, tools used, the UX and look of the finished project.
From side of busines and users, right at the first roll-out in Germany and Austria, some indicators (like job alarm creation and CV maker usage) were immediately at high levels, meaning that the users found no issues adjusting to the new interface and a visible growth in job applications could be measured.
While the roll out is still ongoing as of the creation of this page, all admins have seen and spent time on the new site, and probably the biggest compliment from them is an "unusual quietness", meaning that it seems like, they all find the changes and the new simpler modular system easy to adjust too as well.
I would like to thank again Trenkwalder for their trust placed into me, to create an entirely new webstie and design system from scratch for them.